30 Day Money Back Guarantee:
If you're not completely satisfied with any of our products you may return them for a full refund of the purchase price within 30 days by calling, emailing or online RMA request.
To take advantage of this guarantee, Call us at 800-994-6097 so we can assist you with return transportation and record the date of return. The product(s) must be returned to us with transportation charges pre-paid. You may also email your request.
Once the item is received we will refund the full purchase price excluding shipping or transportation cost. LIMITED 3 YEAR WARRANTY FOR BLUE DOLLIES, BLUE TRAILER DOLLIES, AND NINJA WARRIOR DOMES ONLY.
GS Mechanical Bull Warranty: The Multi-ride mechanical bull ride is supplied with a 2-year mechanical "Parts and Labor" warranty and a 1-year electrical warranty. Warranty only covers the normal use of the multi-ride within the Safe Operation Manual requirements and fair wear and tear and does not include misuse.
Ninja Warrior Dome Warranty: Our Ninja Warrior Dome comes with a full 3-year "parts and labor" warranty that covers the entire drive train including the legs, mechanical base housing, bearings, gearbox, electric motor, control panel, and wiring. It also covers all welds on the entire game. The warranty covers the normal commercial use and does not cover bent or broken parts caused by overloading of the game, misuse or improper maintenance as outlined in the owners manual. Our Ninja Dome warranty for Indoor facilities or everyday use is 1-year "parts and labor" with all the same conditions as listed above.
Kids Attractions makes every effort to assure that its manufactured products meet high quality and durability standards, and warrants to the original purchaser that this product is free from defects in materials and workmanship for the period of 3 years from the date of purchase. Tires are covered for a period of 3 years and do not cover holes, cuts, punctures or misuse. The warranty covers dry rot, leaks from the valve stem, bead or wheel.
This warranty does not apply to damage due directly or indirectly, to misuse, abuse, negligence or accidents, repairs or alterations outside our facilities, criminal activity, improper installation, normal wear, and tear, or to lack of maintenance.
We shall in no event be liable for death, injuries to persons or property, or for incidental, contingent, special or consequential damages arising from the use of our product. We offer limited or no warranties for items like bungee cords or items that we may modify or resale. Those products may be covered under the original manufacturer warranty.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation of exclusion may not apply to you. This warranty is expressly in lieu of all other warranties, express or implied, including the warranties of merchantability and fitness.
To take advantage of this warranty, the product or part must be returned to us with transportation charges pre-paid. Proof of purchase date and an explanation of the complaint must accompany the merchandise. If our inspection verifies the defect, we will either repair or replace the product at our election or we may elect to refund the purchase price if we cannot readily and quickly provide you with a replacement.
We will return repaired products at our expense, but if we determine there is no defect, or that the defect resulted from causes not within the scope of our warranty, then you must bear the cost of returning the product.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.